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Explore Our FAQs

Get answers to some of our most frequently asked questions about Sapodil!

Account

  • How can I access my Sapodil Account?

    Upon subscribing to Sapodil, you will receive an email with all the information you need, including instructions on accessing your account. In the event that you run into any problems, our customer support team is available to assist.

  • What information will I access through my account?

    Your account gives you access to the Site Dashboard.  Here you can view and manage an individual site or multiple sites with us. Your dashboard's side panel will display content based on the features of your sites.  In most cases, you will find features such as site and stat analytics, response forms from inquiries, e-commerce store operations, and SEO insights. 

  • What if I lose my login information?

    Please contact us at support@sapodil.com if you lose your login information and we will resend it to you securely. 

Packages

  • Why do I need a website?

    Your website is the first point of contact with your customers. It's how you establish trust and engage with them, and how you let them know what you're all about. Your website is a great way to show them that you can provide what they're looking for.

  • I'm already on Facebook do I need a website too?

    While social media platforms such as Facebook may increase visibility, they do not provide you with the full control or comprehensive representation of your brand that your own website offers. 


    A website functions as your brand's digital cornerstone, where you determine its narrative and presentation to ensure a coherent and controlled image.

  • Why should I get a monthly subscription? Isn't a website a one time thing?

    Choosing a monthly subscription allows you to keep your website up-to-date. Your site can be updated, security improved, and fresh features added to meet changing consumer demands. You'll always stay competitive in the ever-changing digital world with our team's dedication to maintaining your site's expertise. 



    During your onboarding call, your Account Manager will assist you in transferring or pointing your existing domain name.   We are here to assist you throughout the process, ensuring a smooth transition for you.

  • Which package is best for my business?

    Knowing where you are heading next with your business is the first step to choosing the right package. How would you describe your business goals and needs? 


    By answering these questions, you will be able to pick an option that suits your needs perfectly. Our packages are designed to meet your specific business needs, from creating an online presence to strengthening your existing online presence. 


    Book a discussion with us and we will help you decide. 

  • Is there any other fee I should expect from Sapodil?

    The packages we offer cover the essentials to get you started, and the base costs are transparent. 


    We provide add-ons that enhance your website and marketing strategies as your needs evolve, so you can scale as you grow. 


    Consider each of these opportunities as an investment to enhance your digital presence.

  • What is SEO?

    Google is like a giant filing system, and your website is like a file inside it. Search engine optimization (SEO) ensures that your file is organized, labelled correctly, and placed in the right drawer so that anyone searching for information related to your content can easily locate it.

  • How are keywords chosen?

    We put ourselves in your customers' shoes when choosing your keywords. Using professional tools and in-house expertise, we determine exactly what your clients are searching for when searching for your services. We can then pick keywords that perfectly match those searches.

  • How long does it take to rank on the first page?

    The answer depends on a number of factors. We aim for visible results within three to six months with our tailored strategies.

Website

  • How do you convert website visitors into clients?

    Your website will be loaded with effective calls to action, display your best projects through great visuals, and be easy to navigate on all devices. Trust is also fostered by customer testimonials. Your website should provide a seamless experience to your potential clients so that they feel confident about working with you.

  • For me, word of mouth is very effective. Is a website necessary for me?

    Although word-of-mouth is invaluable, a website allows you to reach your clients wherever they are, whenever they want. Having a website is like having an open storefront where customers can explore everything you have to offer. 


    Besides providing a professional platform for showcasing your accomplishments, it allows you to expand your visibility beyond local conversations. As a result, you can captivate any customer globally as well as locally.  The World Wide Web gives you an unmeasurable reach. 

  • Is the website and its content mine?

    Content, images, and the domain are all yours. Website design and hosting are considered "rentals" included in the subscription. Should we end our partnership for any reason, you'll leave with everything you own.

  • How comfortable are your content creators with different industries?

    Yes, absolutely. Our team takes their cues from you and uses expert tools to engage your potential customers just like you would. 


    We speak your language to reach the people you want to visit your website. Furthermore, we ensure that your terminology is readable and engaging, so your potential customers understand what you're about.

  • Can I make my own changes to my site?

    Yes! You can always add, remove, or modify the content on your site. We will provide you with the tools and support you need to keep your site current.  


    You can also email us your change request via support@sapodil.com and we will get it done within 24 - 48 hours.

  • How user-friendly is the platform you use?

    Our platforms are all known for being easy to use. They're designed with the customer in mind, which makes navigating them almost effortless.

  • Is my website optimized for all devices (Desktop, Tablet, and Mobile)?

    Yes, of course! Our platform ensures that the websites we create are fully responsive. No matter what device your customers use, they automatically adjust their layout to provide the best experience. Due to Google's preference for mobile-friendly websites, a positive user experience will increase engagement and improve search engine rankings.

  • Is it possible to book and pay online?

    Yes, you can! To make it easy for your clients to book appointments and pay, we offer a secure payment option directly on your website. Payment gateways are integrated into our Essential and Growth packages for easy bank account deposits into your account. 

Flower Girl Bahamas

In this testimonial, Candice shares her experience with Sapodil as she embarks on her digital transformation journey.

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Carey's Uniform & Fabric Store

During the interview with Kim, she tells the story of her service experience and how we were able to assist her with setting up her fabric store website.

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Mexicaba

Mexicaba was one of our first restaurants and it was an exciting learning experience for us. This is what they have to say about the experience.

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